Courtney Road

Tiverton, Devon, EX16 6EE

+44 1884 664 004

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January 2021 – New Lockdown Measures

Familiar start to the new year

Dear All, we wish that we had something better to write about and let our clients know.

But unfortunately as of 23:59 on 04/01/2021 the UK has gone back into national lockdown.

What are the UK Measures?

The UK has now entered new lockdown rules which state “We must stay at home”, “Only go to work if you cannot work from home” as well well as many other rules. A full set of rules can be found on the Government’s website via the following address

https://www.gov.uk/coronavirus

How does this change support?

We as a company due to our trade in providing Support / Repairs as well as communication services mean we are classed as “Key Workers”.

As Key Workers we will still be open providing support for all of our clients; but we shall be putting some limitations in place to help protect us and the ability to support for our clients.

We know from the first lockdown that when this happened we took a major influx in calls to get remote access to computers and services available as well as migrating to internet based phones to aid in remote working. Due to this we ask all clients to bear with us during these difficult times.

In regards to site visits we will be restricting these to urgent only. This means service outages and communication service issues only, outside of this we will not be attending site so we can protect ourselves and the service we provide.

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